Privacy Policy
Updated: December 3, 2025
Voltly (“we,” “us,” or “our”) is an EV charging marketplace that connects drivers with charging locations. This Privacy Policy explains how we collect, use, and protect your information when you use our website, app, and related services (“Services”). By accessing Voltly, you agree to these practices.
Information We Collect
We collect information you provide directly, such as your name, email, phone number, vehicle details, booking information, and messages sent to support. If you list a charger, we may collect location details, availability, and photos you upload.
We also collect data automatically, including device details, IP address, usage activity, crash logs, and approximate or precise location (if you allow it). Information may also come from third-party partners like payment processors or login providers.
How We Use Information
We use your information to operate and improve Voltly, process payments, verify bookings, show compatible chargers, personalize your experience, provide support, send updates, and enhance security. We may use anonymized data for analytics and performance monitoring.
How We Share Information
We do not sell your personal information. We may share data with service providers who help operate Voltly, such as payment processors, hosting providers, analytics tools, and communication platforms.
When you book a charger, limited details may be shared with the host. We may disclose information if required by law or to protect safety and security. In the event of a merger or acquisition, data may be transferred.
Your Choices
You may update account details, manage permissions (such as location access), or request deletion of your account. Disabling location may affect functionality. You may opt out of marketing messages.
Security
We take reasonable steps to protect your data, though no method of transmission or storage is completely secure.
Children
Voltly is not intended for users under 16.
Changes
We may update this Privacy Policy and will revise the “Last Updated” date accordingly.
Contact
For questions or requests, email us at Support@GoVoltly.com