Terms And Conditions
Updated: December 10, 2025
1. Use of the Services
You must be at least 16 years old and legally able to enter agreements. You agree to provide accurate information and to use Voltly only for lawful purposes. You may not harm, disrupt, or misuse the platform, attempt unauthorized access, or interfere with other users or hosts.
2. Accounts
You are responsible for keeping your account secure. Do not share login credentials. Voltly may suspend or terminate accounts that violate these Terms or pose risks to users or the platform.
3. Bookings and Payments
Voltly connects EV drivers with charging hosts but does not own or operate charging stations. By booking a session, you agree to the listed price, rules, and refund terms set by the host. Payments are processed by third-party providers; Voltly does not store full payment details. You authorize Voltly to charge your payment method for bookings, fees, or damages if applicable.
4. Host Responsibilities
Hosts must provide accurate charger details, availability, pricing, and safe access. Hosts are responsible for maintaining their equipment and complying with local laws.
5. User Conduct
Users must respect host property, follow charging instructions, and avoid misuse or damage. Users are responsible for any costs resulting from negligence or violations.
6. Service Availability
Voltly does not guarantee uninterrupted service, charger availability, or charging performance. We may modify, update, or discontinue features at any time.
7. Limitation of Liability
Voltly is not responsible for damages arising from charger failures, property issues, host actions, user actions, or service outages. Your use of the platform is at your own risk.
8. Privacy
Your use of Voltly is also governed by our Privacy Policy.
9. Termination
We may suspend or terminate access if you violate these Terms or pose risks to others. You may delete your account at any time.
10. Changes to Terms
We may update these Terms and will post the revised date. Continued use means acceptance of the updated Terms.
11. Contact
For questions, email us at Support@GoVoltly.com.